Payment in full is due at the time of service. Before services are provided, a deposit of part or all of the estimated charges may be required at the discretion of the healthcare team.
Acceptable forms of payment include cash, MasterCard, Visa, Discover/Novus, CareCredit, or WellsFargo revolving credit line. Valid identification will be required for all non-cash payments. Please note that we do not accept personal checks from newly established clients.
Rainbow Animal Hospital does not do any “in-house” billing.
In the event that charges should go unpaid for services rendered, the account will be turned over to an outside agency for collection. Should this occur, the responsible party will be liable for all costs incurred, including any additional collection fees (collection fees are generally 40% of the total amount owed) and/or reasonable court costs and attorney fees.
We understand that you can't always plan for accidents and illnesses. Rainbow Animal Hospital accepts Care Credit - a financing option that allows a six-month, interest-free repayment plan (with credit approval) for balances over $200 if paid in full within the promotional term.
More and more pet owners are seeing the benefits of pet insurance. To better assist our clients who use Trupanion, our office uses Trupanion Express, software that allows our front desk to send in your claims (and even estimates!) directly to Trupanion.
With Vet Direct Pay, Trupanion can send payment during the appointment, leaving you to pay only your portion at checkout!